It’s easy to slip into a mindset that something might “go without saying.”
Whether leading an internal team or managing a client relationship, the reality is that good communication requires a little nurturing. Blattel Communications’ Traci Stuart teamed up with executive coach Deana Kardel to dive into some communication tips used by effective leaders in the Attorney at Work article “Setting Expectations With Multigenerational Teams and Clients.
In the article, the two discuss:
- Best practices for setting clear expectations for teams and clients
- Several communication guidelines for setting expectations
- Fine points for setting expectations internally
- Communications guidelines for setting expectations with clients
While the different generations in the workforce might have generalized preferences for communication platforms, frequency and approach, everyone benefits from clear, direct and timely discourse. By taking the approach recommended in the article, leaders can build more harmonious and productive collaboration across the generations.